Kontribusi Digitalisasi Proses Kerja dan Teknologi Kinerja terhadap Efisiensi Organisasi
DOI:
https://doi.org/10.52436/1.jpti.2022Keywords:
digitalisasi proses kerja, efisiensi organisasi, regresi, teknologi kinerjaAbstract
Digitalisasi proses kerja dapat mempercepat alur kerja, memperbaiki dokumentasi, memperkuat koordinasi, dan meningkatkan akses data. Namun, manfaat tersebut perlu dikaitkan dengan teknologi kinerja agar digitalisasi tidak hanya menjadi penggunaan aplikasi, tetapi juga intervensi untuk meningkatkan efisiensi organisasi. Penelitian ini bertujuan menganalisis hubungan digitalisasi proses kerja dan teknologi kinerja dengan efisiensi organisasi. Metode penelitian menggunakan survei kuantitatif terhadap 100 respo nden lintas unit kerja. Instrumen menggunakan skala Likert 1 –5 yang terdiri atas 10 butir digitalisasi proses kerja, 8 butir teknologi kinerja, dan 10 butir efisiensi organisasi. Data dianalisis melalui statistik deskriptif, uji reliabilitas Cronbach Alpha, korelasi Pearson, regresi linear sederhana, dan regresi linear berganda. Hasil menunjukkan rata -rata digitalisasi proses kerja sebesar 3,592, teknologi kinerja 3,490, dan efisiensi organisasi 3,637. Seluruh instrumen reliabel dengan nilai Cronbach Alpha 0,829–0,914. Digitalisasi proses kerja berkorelasi positif dengan efisiensi organisasi (r = 0,687; p < 0,001), demikian pula teknologi kinerja (r = 0,585; p < 0,001). Regresi berganda menunjukkan digitalisasi proses kerja dan teknologi kinerja menjelaskan 51,2% variasi efisiensi organisasi. Temuan ini menegaskan bahwa efisiensi organisasi meningkat ketika digitalisasi dipadukan dengan analisis kebutuhan, pelatihan, monitoring, umpan balik, dan evaluasi berkelanjutan.
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